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Ordering Information

If Paying by Check

Please proceed with your order using the online system. When your payment option is presented select "Check or Money Order", and finish the checkout.

If you prefer to send in a payment without using a credit card or other electronic payment method over the secure online ordering system, or choose not to place your order online, please contact us using our contact form

Otherwise, please send your check with your order including total amount and shipping to:

Sleepsonic Customer Service:

303 First Street. Ste 2, PMB 75, Yelm Wa 98597  Tel. 1(408) 337-2459

Returns

Your happiness is important to us, yet due to the rehabilitation and hygiene nature of our products, most of our products must be non-returnable, unless returned for warranty reasons. If there is a need to return an item for refund, the item must be unopened ( including accessories & CDs) A 20% restocking fee is charged to  the purchaser.

Return of Delivery Due to Incorrect Address or Undeliverability - Sleepsonic is not responsible for undeliverable shipments due to recipient's post office errors, incorrectly entered address, or rules and regulations in the recipient's country. If this occurs Sleepsonic will refund customer full value minus shipping if the returned item is received by us undamaged. Restocking fees may apply depending on the situation related to the return.

If there is any doubt about recipient's address at the time of placing the order, this should be cleared up first by reviewing post office or customs office guidelines (especially for non USA addresses).

Orders that appear fraudulent, or have international billing addresses that are different from shipping addresses will be thouroughly scrutinized and double verified.

 

Warranty

Sleepsonic Speaker pillows, Cushions, Bellysonic pouches, are covered by warranty and may be returned if there is defect in materials or workmanship.

Otherwise, these items are considered hygenic and therefore are non-returnable for any other reasons. Shipping We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

 

Shipping

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. If there is a more compatible shipping option to your address, a comparable shipping service may be used.

Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page, but these dates are not guaranteed or binding. Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page.

To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound. The rates displayed in the checkout page are not always accurate and may require adjustment prior to order processing.

If the adjustment for shipping exceeds 10% of the estimated shipping amount within the cart, the customer will be notified of this adjustment.

Questions? Please Contact Us Use our secure contact from here.